About Knowledge Relay
Knowledge Relay is a provider of business intelligence tools and services. We offer features that are often unique in our industry. Our clients take advantage of our products and services to facilitate information and knowledge transfer throughout the enterprise, or from desk-to-desk.
Using the tools we offer, along with unparalleled customer service, virtually any organization can become more efficient, save time and money, and gain a competitive advantage. Please browse through our site and take advantage of the free downloads of information and trial products.
At Knowledge Relay, we are committed to your privacy...
This site is owned and operated by Knowledge Relay LLC. Your privacy on the Internet is of the utmost importance to us. We want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
INFORMATION KNOWLEDGE RELAY GATHERS AND TRACKS
Knowledge Relay gathers two types of information about users:
• Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys.
• Information we gather through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our staff better understand the demographics of our audience. Under no circumstances does Knowledge Relay divulge any information about an individual user to a third party.
Knowledge Relay Gathers User Information In The Following Processes:
Optional Voluntary Information
We offer the following services, which require some type of voluntary submission of personal information by users:
1. Electronic newsletters policy (Dispatches)
We will offer a free electronic newsletter to users. Knowledge Relay gathers the email addresses of users who voluntarily subscribe, or who are existing customers. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to "unsubscribe" method.
2. Message boards/forums policy
Users of the site's Message Boards and Forums may register separately for these services (both are free of charge) in order to post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.
3. "E-mail this to a friend" policy
Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Knowledge Relay may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
Knowledge Relay may occasionally conduct user surveys to better understand to needs of our target audience. We never share any of this information about specific individuals with any third party.
Knowledge Relay tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. Knowledge Relay does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
USE OF INFORMATION
Knowledge Relay uses any information voluntarily given by our users to enhance their browsing experience.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something. Knowledge Relay never shares newsletter mailing lists with any third parties.
Also, we track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.
SHARING OF THE INFORMATION
Knowledge Relay uses the above-described information to tailor our content to suit your needs. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
Knowledge Relay operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
We give users options wherever necessary and practical. Such choices include:
• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users